Emergency? We are here for you 🚒

Eine deutsche Version dieses Formulars findest du hier.

If you need urgent help, please use our emergency form. Give us as many details as possible so that we can respond quickly and effectively. Our team will contact you immediately to clarify your request and help you further.

Our emergency offer at a glance

	with SLA	without SLA
Availability	24/7 possible	best effort
response time	max. 1h possible	best effort
Cost per Case	250.00 CHF (inkl. 30min)
For each additional hour started	250.00 CHF

Frequently asked questions about our emergency service /

Yes, please?

Basically, you can contact us about any request that concerns a project realized by ongoing.

The initial costs of CHF 250.- are due in any case. In the first 30 minutes we will define in consultation with you whether and how long we will continue the work.

When the emergency order is triggered, an alarm chain is set off in the background and employees are called out accordingly. The costs arise from the provision of the alarm chain and are therefore independent of the solution of the problem.

Once you have filled out the emergency form, you will be shown a phone number where you can reach us. We will call you back as soon as possible after you have filled in the form.

Create emergency order

Your Name

Company

E-Mail

Telephone

Which project is it about?

Problem description

I acknowledge that a one-off charge of CHF 250.00 (incl. 30 minutes) and CHF 250.00 for each additional hour or part thereof will be payable for this emergency order and I agree to this.*